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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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johnl williams

November 26, 2024

5  out of  5
rating by johnl williams
"My wife and I have been with Coyne for over 17 years and wouldn't have any other agent. Never a problem with his company"
We responded:
"Good Morning John - Thank you so much for taking time to share a review about our insurance agency. We appreciate your feedback and are very grateful for your 5 Star review. It means a lot to us knowing our customers think we are one of the best options for personal insurance. Wishing you and your family a Happy & Safe Thanksgiving holiday. Best - Matt Coyne State Farm Agent"
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Heidi Maltempi

October 31, 2024

5  out of  5
rating by Heidi Maltempi
"Matt could not be more helpful! I have had the best experience working with Matt Coyne."
We responded:
"Hi Heidi - Thank you so much for taking a moment to share a review about your experience with our agency team. It's been great to work with you and Frank. Also, we appreciate the 5 Star ranking!! Best - Matt Coyne State Farm agent"
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Bill Snyder

October 31, 2024

5  out of  5
rating by Bill Snyder
"Great customer service. They take care of everything"
We responded:
"Hi Bill - Thanks for taking time to leave a review! We appreciate the 5 Star rating and the compliments on the customer service. Best - Matt Coyne State Farm Agent"
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Kate Ribovich

October 31, 2024

5  out of  5
rating by Kate Ribovich
"We switched recently to Matt Coyne and he has been absolutely amazing. Worked with us to add our newest driver and helped us to lower our out of pocket costs. He is always available and responsive when we need help. Can’t recommend enough!!"
We responded:
"Hi Kate - Thank you so much for taking a moment to share a review about our agency. We are always looking for ways to help our customers improve on their personal and commercial insurance plans. Also, the 5 Star Rate is very much appreciated!!! Best - Matt Coyne State Farm Agent"
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Michael Johnson

October 15, 2024

5  out of  5
rating by Michael Johnson
"I had the opportunity to work with Matt and his staff and I can’t say enough great things about how professional, thoughtful and respectful Matt is. If you want to work with an agency and agent who is dependable and truly cares, look no further you found him…Matt Coyne…"
We responded:
"Mike thank you for your 5 Star review. We appreciate the hard work and commitment to restoring our office back to pre water damage condition. Your team member Steve has done a great job communicating the next steps in the restoration process. "
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Lori McCauley

August 1, 2024

5  out of  5
rating by Lori McCauley
"Ellen is awesome to work with! She saved me a ton of money! Just gave her my info and she worked her magic. Very much appreciated!"
We responded:
"Hi Lori - Thanks for taking a moment to share your recent experience with my team member - Ellen Adams. We really appreciate your feedback and the 5 Star Review! Glad to help you find a better buy on your insurance. Please feel free to spread the word! Best - Matt Coyne State Farm Agent"
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Lorri Helbig

July 16, 2024

5  out of  5
rating by Lorri Helbig
"I recently had my vehicle stolen from my home. Matt and his team where extremely caring and helpful. When I had any questions or concerns they were more than willing to listen and help. They made an awful experience a little better. We have been clients for over 30 years and I would never go anywhere else."
We responded:
"Hi Lorri - We were sorry to hear about your stolen vehicle incident. Thank you for sharing your recent claim experience with us and the 5 Star Review. We appreciate the review and your business!! Best - Matt Coyne State Farm Agent"
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Elizabeth

July 5, 2024

5  out of  5
rating by Elizabeth
"My mom had a small accident and Matt Coyne's office made the process so easy for her. There was absolutely no hassle and my mom was so relieved. He even called her personally to make sure she was ok!"
We responded:
"Hello Elizabeth - Thank you for taking a moment to share a Google Review about your mom's recent claim experience with our agency. I'm glad to hear the claim went smoothly for her. My team and I appreciate your 5 Star Review. Best - Matt Coyne State Farm Agent"
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Jovanna Gionti

June 17, 2024

5  out of  5
rating by Jovanna Gionti
"Every time I call, they are extremely helpful and friendly. Highly recommend."
We responded:
"Hello Jovanna - Our team works hard to be fast, efficient and most importantly friendly to our customers when they have policy inquiries and/or policy service requests. I thank you for taking time to share a review and for the 5 Star Rating. Your 5 Star Rating tells us we are meeting our customers needs. Thank you again for your review and being a State Farm customer! Best - Matt Coyne State Farm Agent"
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Jim Keeslar

June 10, 2024

5  out of  5
rating by Jim Keeslar
"I filed a claim on a Monday and by Thursday of the same week, I was contacted that the check was processed and mailed! I have been thoroughly impressed with Matt and his team and I am so glad that I made the switch to Matt and State Farm."
We responded:
"Hi Jim, Thank you for taking the time to leave a review about our State Farm Agency. I appreciate your feedback about your claim experience and the 5 Star review. We appreciate your business. Best - Matt Coyne State Farm Agent"
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Dan Culp

June 10, 2024

5  out of  5
rating by Dan Culp
"Long time customer. Have always had great service. Any claims, payments, or policy questions are handled timely and professionally."
We responded:
"Hi Dan - Thanks so much for taking time to share a Google Review and the 5-Star Rating! We really appreciate you being a customer and helping share the word about us. Best - Matt Coyne State Farm Agent"
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Lorie Lenington-Stewart

May 20, 2024

5  out of  5
rating by Lorie Lenington-Stewart
"I have been a customer of Matt's for over 20 years. I have never had a bad experience with his staff. I recently had to file an auto claim and it was handled swiftly without issues. Linda followed up to make sure everything was handled and complete."
We responded:
"Hi Lorie - First, I would like to thank you for being our customer for over 20 years. I really appreciate you choosing to do business with my agency. Secondly, thank you for taking time to share your recent auto insurance claim experience in this review. Our customer feedback is incredibly important to us, and we truly appreciate your kind words. We work hard to provide top notch customer service and try to help our customers navigate the claim process. It's always good to hear positive feedback. Thank you again for your review and for choosing Coyne Insurance Agency. We are grateful for your business. Best - Matt Coyne State Farm Aagent"
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Rick Arison

May 20, 2024

5  out of  5
rating by Rick Arison
"Great response to any and all concerns. Everyone on the staff is super helpful, nice and polite. Pleasure to work with these folks!"
We responded:
"Hello Rick - I appreciate your feedback on our team. I can't thank you enough for taking time to share your experience with our agency and the 5 Star Review! Best - Matt Coyne State Farm Agent"
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goju1977

May 10, 2024

5  out of  5
rating by goju1977
"The diligence and professional service that matt and his team provides is unmatched. I appreciate the prompt response to my insurance questions and issues."
We responded:
"Thank you so much for taking a moment to share a review about your experience with our agency. Your 5 Star review is also very much appreciated!!! Best - Matt Coyne State Farm Agent"
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Laqwanda Lee

April 18, 2024

5  out of  5
rating by Laqwanda Lee
"I just want to say it has been a pleasure working with everyone at State Farm. They’ve been very helpful very informative. They always call back email. I haven’t had any problems in the last two years and I have been with them. I plan on staying with State Farm Forever. I really appreciate everyone that works there. Very helpful."
We responded:
"Hi Laqwanda - Thank you so much for taking time to share a review about your customer experience with my team. I appreciate your feedback and all of our customer feedback. It really helps make us better. Enjoy your weekend! Best - Matt Coyne State Farm Agent"
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Sean Carrothers

April 17, 2024

4  out of  5
rating by Sean Carrothers
"We've been with Matt and his team for over 20 yrs. Always courteous, quick to help and genuinely seem to care about more than the $. A recent situation called for direct interaction and we are glad to have them on our side... like a good neighbor."
We responded:
"Hi Sean - I'm glad my team has been able to assist you with your recent claim issue. I appreciate you taking time to share a review about your experience with State Farm claims. We are here to help! Best - Matt Coyne State Farm Agent"
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KEITH A

April 11, 2024

5  out of  5
rating by KEITH A
"Matt Coyne's office was amazing during a recent auto accident of my 2013 Ford Fusion. They called to check on me and my family, make sure everything was okay as well as checking that the car was being well taken care of. They also helped us with getting a rental car while our car was in the shop. I've been dealing with Matt Coyne for such a long time and I've never been disappointed!"
We responded:
"Hi Keith - Thank you for sharing feedback about your recent auto accident. State Farm works hard to help our customers recover from the unexpected and my team does as well. Thanks for the 5 Star Rating. Very much appreciated. Best - Matt Coyne State Farm Agent"
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Steve Davis

March 31, 2024

5  out of  5
rating by Steve Davis
"Just switched from Progressive to State Farm. Ellen, with the Matt Coyne Agency, is awesome! She got us better coverage on our home and auto and saved us $600 per year. Strongly recommend this agency!"
We responded:
"Hi Steve - Thanks for considering State Farm and Coyne Insurance for your family's auto and home insurance needs. I'm glad we could help provide a better buy on the insurance. Ellen does a great job looking for the right coverage at the right price. I appreciate you taking time to share this review and giving our agency 5 Stars!! Best - Matt Coyne State Farm Agent"
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Tiffany Lewis

March 25, 2024

5  out of  5
rating by Tiffany Lewis
"Matt and his team are awesome! They answer all of my questions quickly and thoroughly. I know I can come to them to learn more about the options for each stage of life me and my family are in, and they are going to find something that fits without the high-pressure sales moments I have experienced with other similar companies. My family has been a customer for decades now!"
We responded:
"Hi Tiffany - Thank you so much for taking a moment to share a review about our agency. It has been a pleasure to work with you and your family. I also appreciate the 5 Star Review! Best - Matt Coyne State Farm Agent"
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Carlie Clarkston

March 10, 2024

5  out of  5
rating by Carlie Clarkston
"Matt and staff are always so nice and helpful!"
We responded:
"Hi Carlie - Thank you for taking time to share a review about our agency. We appreciate your feedback and the 5 Star rating! Best - Matt Coyne State Farm Agent"
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Monique Henderson

March 8, 2024

5  out of  5
rating by Monique Henderson
"A friend of mines insurance company dropped her because of their own negligence. They made her questions look like claims. So now she has trouble finding an insurance company that will insure her. I call my agency state Farm Matt Coyne is my agent. I told them the problem and they connected her to the right person who took the time and found her some insurance. I'm very grateful 🙏🏼 they were able to help my friend ❤️. She was happy and so was I. Thank you again State Farm."
We responded:
"Hi Monique - Thank you so much for taking the time to leave a review about your experience with our agency. Also, we very much appreciate your referral. We were happy to help your friend. Best - Matt Coyne"
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Rachael Warren

February 23, 2024

5  out of  5
rating by Rachael Warren
"I had been looking for a new insurance policy and had spoken to several real life people with other agencies that felt more like an automated system than the automated systems. Working with Ellen Adams at Coyne was a breath of fresh air! She was personable, helpful, and actually did what she said she would do. When I had a question she didn't hesitate to answer whenever I asked. It made this tedious "adulting" way more fun. And more importantly, saving my family $$$ every month!! Thanks, Ellen!"
We responded:
"Hi Rachael - Thank you so much for taking time to share a review about your experience with our agency and our team member Ellen Adams. I'm glad my team was able to provide a helpful experience with a personal touch. I also appreciate the 5 Star Review!! Best - Matt Coyne State Farm Agent"
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Dave Poppenhouse

February 4, 2024

5  out of  5
rating by Dave Poppenhouse
"Matt Coyne has been my agent for over 20 years and I've known him for even more and Matt has always been an honest, friendly and thoughtful person."
We responded:
"Hi Dave - Thank you so much for taking time to share a review on our agency. I appreciate your feedback and the 5 star review! "
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nick morris

February 2, 2024

5  out of  5
rating by nick morris
"Haven’t visited the office in-person yet, but staff I’ve talked to over the phone have always been nothing but courteous, helpful, professional, and kind."
We responded:
"Hi Nick - I want to thank you for taking time to share a review of our State Farm Agency. If you are ever in the neighborhood please stop by. We have some great give away items and don't forget we have some really cool 2024 wall calendars of Classic Cars and National Parks. Again, I really appreciate the 5 star review!! Best - Matt Coyne State Farm Agent"
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Claudia Miles

November 10, 2023

5  out of  5
rating by Claudia Miles
"I called Matt in a panic after purchasing my first car. He was SO nice and helpful and within minutes had options available for me to keep me safe and covered on the road at a price within my budget. I can’t say enough good about his services - would recommend to anyone!! Thanks again!"
We responded:
"Claudia - Thank you so much for taking the time to write this review. My team & I really appreciate your feedback and the 5 Star Review! Best - Matt Coyne State Farm Agent"